Refund and Returns Policy

Return and Refund Policy – Ayub Fashion

At Ayub Fashion, customer satisfaction is important to us. Please read our Return and Refund Policy carefully before placing orders.

1. Return Eligibility

Returns are accepted only if:

• Request is raised within 24 hours of delivery
• Product is unused, unworn, and in original packaging
• Tags, accessories, and invoice are intact

Requests beyond 24 hours will not be accepted.

2. Exchange Only Policy

Ayub Fashion follows a strict exchange-only policy. We do not offer refunds under any circumstances except where legally mandated.

Customers may exchange products for:

• Size issues
• Manufacturing defects
• Incorrect item received

3. Non-Returnable Items

Returns/exchanges will not be accepted for:

• Used or damaged items
• Customized products
• Requests after 24 hours
• Minor color or design variations

4. Exchange Process

To initiate exchange:

1. Contact customer support within 24 hours
2. Provide order details and images
3. Await approval and instructions
4. Ship product back as directed

Replacement will be dispatched after inspection.

5. Shipping Charges

Return shipping costs may be borne by customers unless product defect or wrong item is confirmed.

6. Damaged or Wrong Products

If you receive defective or incorrect products, notify us within 24 hours with clear images. Approved cases will be eligible for exchange.

7. Processing Timeline

Exchange processing typically requires:

• 2–3 days inspection
• 4–6 days replacement dispatch

8. Policy Changes

Ayub Fashion reserves the right to update this policy without prior notice.

By purchasing from Ayub Fashion, you agree to this Return and Exchange Policy.